Last week, Netflix announced a new subscription plan that ushered in an increase in prices. If you were online for any period of time over the past several days you have likely heard this. After the announcement, Netflix saw a great deal of backlash across social media with those displeased about the changes.
On one hand, a 60% increase in price while offering no extended benefits is quite the change. On the other hand, starting online riots over a luxury item that is in no way a necessity is a bit much. This past week has proven just how much people like their movies, and if you want to get in the way of that you better be backed by a Spartan army.
If you would like to get a recap of sentiment surrounding Netflix's announcement, head over to their Facebook page. The pricing change post currently has over 75,000 comments, most of which are negative.
The company's customer service lines have been jam packed with subscribers calling to complain, and many who are outright canceling their service. I'm going to go out on a limb here and say I don't think this was the reception that Netflix had planned for.
Whether or not this change in price is justifiable at all is one thing. However, an unarguable fact remains that Netflix could have done a much better job explaining the reasoning behind the increases. Instead, consumers were shot with a 60% increase in price bullet, while Netflix has done very little so far to heal...